Showing posts with label online shopping. Show all posts
Showing posts with label online shopping. Show all posts

Sunday, December 22, 2013

Girl Shopping Part 1: The Profile

It's been a bit since I've last posted. There are two main reasons for this:
1. I had some kind of virus attached to the conversion widget that was on my webpage, and was trying to get rid of it. It was causing a pop up message on every link found on my page. If you experienced problems with that, my apologies. The widgets been removed and it seems to be at least allowing navigation to occur.
2. I've been girl shopping. No, I don't mean shopping for girly things. I mean shopping for girls. Let me explain.
 
I was asked by a family to help find a match for their son. Since arranged marriage is one of my favourite (okay my VERY favourite) topics, I thought it would be a great experience. I was wrong.
 
Let me tell you how it starts out:
1. You post your profile on a marriage website like www.shaadi.com (there's even a www.secondshaddi.com for those who's 1st marriage didn't work out). This is the equivalent to a dating site sans the expectation of dating.
2. Interested parties (or more likely the parents of interested parties) review your online profile, and if they like what they see, email you a profile of themselves (or their son/daughter).
3. You review the profile and decide which families you'd like to meet with. Let's pause here.
 
Let me tell you about these profiles. They're all CRAP! Here is the information presented to you, in order to decide if you want to meet someone:
  • Name
  • Age
  • Height
  • Religion
  • School and Degree with Occupation (if applicable)
  • Complexion (The only options here will be fair, very fair, extremely fair, and they're all lying.)
  • Fathers Name and occupation
  • Mothers Name and occupation (housewife)
  • Sibling count, names and occupation(s) as well as where they are living (this is important if they're abroad)
A photo will of course be included. Generally it will be touched up so much that if you do go to meet the person, you won't even recognize them as compared to who you saw in the profile picture. Remember the options we learned about under the "Complexion" category.
 
Sifting through profiles seems totally pointless to me, because they're all going to tell you the same thing: NOTHING! There's nothing to be learned by them. There's no intriguing information about the prospective match. The photos are basically fakes and the there will be less information about a potential spouse found in those profiles then you'll find on someone resume. I don't even understand the point of sifting through them, but that's how it begins.
 
I leave you now, with one of the best newspaper ads I've seen in search of a spouse. Considering the family paid money to post this, I'm not going to protect his identity, but I should caution you, with an ad like this I'm positive his only attractive, God fearing daughter was snatched right up. Especially considering he posted a bounty, I'm sorry, dowry, right in the ad.
 
 
I wonder how much he had to offer up for his ugly, uneducated, Satan worshipping offspring?

To be continued...

Sunday, October 13, 2013

Review Alert: www.myntra.com

Myntra.com is yet another one of the rapidly multiplying online retailers bringing you at home delivery of the big name brands when it comes to clothing and accessories. Their website offers Western brands such as Nike, Levis, and Converse and also offers Indian traditional wear from household names such as Biba, W, and FabIndia.
 
After deciding I wanted to add to my kurti collection, I logged on and spent several hours browsing their offerings. It seemed that while they had a wide variety of items, the sizes were somewhat limited. For example, when filtering on my size, the options for kurtis/kurtas drops from 2452 to a mere 1725, excluding 30% of their stock. Still I should be able to find something amongst 1725 options, right?
 
Speaking of 30% - While browsing, I received a pop up that offered me a 30% discount on my first order, if I registered on their site. Figuring that's a great savings, I went ahead and registered. Little did I know that the 30% coupon would expire an hour later! It would have been better to register right when I was ready to place my order in order to avail the discount, however because the website doesn't allow you to put more then a handful of things in your shopping cart without creating a profile, I had to register in order to add to my wish list of items. Only I took too long building that list, and lost out on my 30% discount.
 
Part of the reason it took me so long to complete my selection, was because although there's plenty of filtering options on the website, it does not retain your search options when browsing. That means, every time I added something to my cart, it would take me to the "Review your order" page. If I clicked on the "Continue Shopping" option it would take me back to an unfiltered main webpage. If I used the back button, I sometimes received a notice that the previous page had expired, and other times got taken back to a main page sans my selection criteria. I found this to be really frustrating.
 
After sifting around on the site for a few hours, I made my final selection and set off to place my order. Although I no longer had the 30% off coupon available to me, they had provided me with a 20% off coupon but I couldn't find any place to enter the coupon code. Within a few quick clicks, my order had been placed without any discount. So I did what any savvy online shopper would do I made a note of all the things in my shopping cart and I cancelled my order. I then immediately logged back in to re-place my order. It seemed like a good plan.
 
When I was placing my order the first time, one of the items I selected must have been the very last one in my size, because when I went to refill my order, it wasn't available. The website said that they would send me an email letting me know when they restocked the item. I knew full well the reason it wasn't available was because I had ordered it and it was part of my now cancelled order. So I continued on replacing my items and was a lot more vigilant this time when I got to the shopping cart page and saw where I had to enter my 20% off coupon code. After applying the coupon, I saw that it only offered a discount on a single item. It wasn't a flat 20% off and to be honest, I wouldn't have ordered a few of the tops I had if I didn't think I was getting a discount. I decided then and there that it just wasn't worth it. I had already invested considerable time on their website due to a horrible navigation system, had lost out on my 30% off, had seemingly also lost out on what I thought was a flat 20% off, and missed out on my favourite kurti from that order due to stocking issues. It was time to call it a day.
 
Now I just had to figure out what to do about the money they credited to my online account after cancelling the first order. I didn't plan on placing an order on their website so having a considerable online credit wasn't going to do me much good. I used the online form to email their customer service asking them to refund the amount to my bank account, so long as their wasn't a fee in doing so. I asked them to call me before taking any action so I could confirm everything. I got the standard "Thanks for contacting us" email and was informed someone would respond to me within 24 hours. I did get a call the next day confirming there was no fee to refund my money to my bank account and with my confirmation, they'd proceed and I should see the refund in 10-15 business days.
 
The day after I spoke to their customer service about my refund, I got an email telling me my previously unavailable kurti was now in stock. Sigh.
 
When I told Z this story, he reminded me that he had ordered from that site previously. One of the items was a "free size" bracelet for me but it was too tight. When he looked into returning it, he found not only do they charge a restocking fee, but the customer has to pay the currier charges to return the item. The website says they'll reimburse the buyer for the return shipping charges up to rs100, but they also provide a list of items that are non-returnable and bracelets are one of those items. That's why the bracelet is still sitting in my closet.
 
Myntra does offer a referral/rewards program which provides an online credit of rs500 when your friends sign up and another rs1000 when they order something. You have 15 days and 30 days respectively to use the credit, and your order must be a minimum of rs2000.
 
If all this sounds so amazing you can't wait to log in and place your first order, please note that currently www.myntra.com is only shipping within India.

Sunday, June 2, 2013

There's No Such Thing As Free Size!


Patiala
Before I moved to India, I shopped like a fool. I was really worried I wasn't going to find much in the way of western wear that would fit. Even by US standards, I'm not a half-pint. I generally prefer an XL size and was certain that an XL in India was NOT the same as an XL in the states. I was right. When it comes to Indian clothing dubbed as "traditional wear" I don't struggle too much. I can find kurtis, leggings and patialas that suit me just fine, although some run a little short as I'm taller then you're average Desi. Overall though it's not an issue. Generally when shopping, I immediately seek out the largest size available and see if that will work. As is the case everywhere, size by brand varies, but I've found some brands that fit really well and try to stick to those.
What is an issue, however, is this concept of "free size." The only thing that should be dubbed as "free size" are handbags and scarves. Nothing else should be in that category. Yet in India, when I ask the sales girl, "What's the largest size you have?" I often get a response like "Okay madam, no problem. It's free size." It's a dress, there's no chance it can be free size! I've been given this response when shopping for everything from anarkalis (see Say Yes To The Dress) to t-shirts. That's the same as saying what fits my 5'8 XL frame is going to fit my sister in laws 5'2 S frame. It's not gonna happen!
One size does not fit all!
Today I was browsing an Indian retailers website, searching for some long sleeved t-shirts. They had an awesome collection and offered what I was looking for in every color of the rainbow. The problem: the t-shirts were "free size." Take a look at the photo to the left and tell me if the mannequin and I wear the same size? The same website has full sleeve shrugs, which is another item I've been searching for. Again, in free size. I'd be like the hulk trying to get out of this thing!
I can assure you, one size does NOT fit all. I really can't understand why clothing manufacturers would even have such a thing. Especially clothing manufacturers that specialize in women's clothing when half the allure of the outfit, is in how it fits! Granted tailors are abundant here and you can always have something taken in or hemmed, but you can never make it bigger and I can assure you, you itty bitty sales girl, there is no such thing as free size and it is a problem! 

Friday, April 12, 2013

Review Alert: www.mybatua.com

"Batua" in Hindi, means purse. The items available on www.mybatua.com go far beyond that. While primarily catering to the Muslim audience with their exceptional variety of abayas, hijabs, and prayer rugs, they do offer ethnic fused handbags and shoes as well. Their selection of tunics and skirts can be enjoyed by anyone looking for a more modest style of clothing.
I've been a "window" shopper on their website for over a year. Last week I decided to place my first order when I saw this abaya go on sale. I've been eyeing it up for a long time and when I saw it was 55% off, I couldn't resist. I think it looks like a big hoodie.
After I added this item to my online shopping cart, I received a message that orders over $200 USD allowed for free shipping. Well, you don't have to tell this girl twice! Why spend only $40 when you can spend $200 and get free shipping!
So I spent some more time browsing the site, trying to control myself and chose items I feel are more "practical" for daily use and that won't cause the general public to laugh and point when they see me step out (we're a conservative crowd around here). After all, the whole purpose of wearing an Abaya is to deflect unwanted attention from the general public. Being a white girl in Southern India, that can prove to be a challenge.

I then came across this little gem. Another hooded abaya with purple embroidery on a satin lined hood. It reminded me of what boxers wear when they're walking to the ring. I thought, while subtle, it was really elegant, so I'd add it to my collection.
All of the abayas available on the website have the option to order a matching hijab (scarf) for a nominal fee. Some, like the Rihana Abaya above, even come with the optional headband as well as scarf and you can mix and match which combination you want. For example if you want only the headband, you have that option, if you want only the scarf, you have that option as well. If you want both, they'll package them with a nice discount. For the Rusda, I skipped the head wear as the picture shows just a white cap with a black hijab, and I figure I find something from my extensive collection of hijabi head wear that will match. Now, had they thrown a little band of purple in there, I would have been picking up the entire set for sure!

When I saw the Yasmeen Abaya, and this might sound a bit silly, considering it's traditional Islamic wear, but I thought it looked a bit sporty. I also thought it was be excellent for daily wear. Let me tell you, the photo on their website does not do this piece justice. It is so pretty in real life and completely feeds into my preference for simplicity. I was curious about this one though because they also offer a matching hijab, but it doesn't look like it has any color to it. Again, something with a little red and white boarder would have put me over the edge. Before adding it to my shopping cart, I thought I'd utilize the sites online chat feature and ask about the hijab. So I queued up and posted my question. I was very pleasantly greeted in Islamic fashion and my question was promptly answered. End conversation. About two minutes later, I got a notification that I had a new email. The chat conversation I had with the online representative had been emailed to me for my reference. I thought this was an excellent feature. I don't recall seeing this as a service offered by the big online retailers such as Amazon.
Finally, I was approaching the minimum required purchase amount to qualify for free shipping. I needed to add one more thing to my shopping cart though, and decided to go for something simple, yet a bit outside of your typical black. I found the Panel Embroidered Abaya. The name is a tad generic, and if you do a search on their website by it, you'll end up with five different hits. I liked the lighter color and thought it might be nice for summer. I also thought the hijab was fabulous (even though the model is wearing it in a not-so-cute style). So with this, I completed my order, and crossed the line to qualify for free shipping, by a mere $4. Not bad if you ask me.
Now here comes the tough part: Sizing. You'd think there wouldn't be much to consider size-wise when abaya shopping. The site provides a very detailed size chart and several "warnings" if you will, about carefully selecting your size. You're to go by your chest size. Well, I'm a pear, so I was nervous. I spent a bunch of time fooling around with a tape measure, checking my current abaya, my jeans, wrapping a scarf around my hips then measuring that. I was nervous. I noted that in many of the photos, the abayas worn by the models appear to have a more fitted look. I was afraid that I was one wrong measurement away from looking like a stuffed sausage. I decided that I'd better play it safe and order one size larger then the chart recommended, thinking I could always have it altered. Now onto the height portion of the measurement. I always thought I was 5'9" tall. Several years ago, when going for a fitting for a bridesmaid dress, I was told, I was in fact 5'8". An inch might not sound like much but when you're ordering stuff like this, you don't want to go wrong. The abaya style dictates that the hem hits the floor. While I feel my current abaya, seems to be long enough, whenever I see photos of myself in it, it always looks too short. So I paid an extra $3.90 per piece to have another 2 inches added to the length, making it a size for a 5'10 inch person. Again, my thought was that I could have it altered. You can always take away fabric, but you can never add to it, know what I'm sayin'?
My order was now complete. As we often have trouble getting things delivered here in India, I provided "special instructions" to let me know if they have faced any problems shipping to India previously, so that I could provide an address in the US as an alternate. After completing my order, I realized they were located in Delhi. Talk about not doing your research.
That was Tuesday April 2nd. Per their website, they request 5 days for processing. If you have some extra special requirement related to your order that will result in processing time taking more than 5 days, they promise to contact you. Shipping, they state, should take approximately 15 days. I was hopeful, that since they were located in India, the turn around time might be a tad less.
Today, just 9 days later, I received my order. I got a call from the courier asking me to come to their office as the box had split open during shipping, so they wouldn't be able to deliver it to my home. I swiftly went down and picked up my package, hoping nothing was missing. When I arrived home, I found the items to be very nicely packaged. Thankfully nothing had fallen out of the box. Queue the fashion parade.
My fears of looking like a sausage were replaced with the reality of looking like I was wearing a sleeping bag. Clearly I should have followed their size chart. The amount I spent in having extra length added, will be once again spent having the extra length removed. Once that's done, I'll decide if I want to have any darts put in to give it a tad bit of shape. I know the purpose is for it to be loose fitting and rather shapeless, but the extra large size I ordered to accommodate my hips, is not required on the top half of the dress.
The quality of all of the pieces is excellent. The site brags that most of their items are hand crafted, whether it be hand loomed, hand embroidered, or fully hand stitched. The colors are exactly as presented on the website. I was really pleased to find that the arm length on the dresses meets my needs, seeing as I come from a knuckle dragging tribe of long armed neanderthals. I hated the idea of having the items altered because they were so perfect just the way they came, other then being a bit larger then I would have preferred, but again, that's my fault.
Just out of curiosity, I jumped on their not-frequently-updated blog located here http://www.mybatua.com/blog/ and I posed a question regarding whether the abayas worn by the models were altered or pinned in any way to provide a more form fitted look. I'm not upset about it, and I have no intentions of returning my purchases, but I was just curious. After posting, I received a message that my comment was "under consideration by the blog administrators." An hour later my phone rang. It was one of said administrators who told me he had reviewed my comment and thought it best to call me rather than reply on the site. He confirmed that for the sake of pictures, the dresses were altered and that it's best to follow the size chart in all cases. He asked me if I wanted to return my order in exchange for something in a different size or for a refund. I informed him I was happy with the products overall and would take them for alterations rather than returning them. I was pretty impressed with such a response in such a short amount of time. Their customer service whether it be over their live chat or phone is excellent. That just enhances the excellent selection and quality of their products.
Finally, I should add that in addition to my rather large order, they included a free gift. Always a sucker for the free gift, I was excited to find a medium sized coin purse included. I thought that was a really nice surprise.
I would highly recommend everyone checking out the site. Even if abayas and prayer rugs aren't your thing, they have a nice selection of handbags, shoes, tunics, and skirts and the prices are pretty reasonable. I have a lot more still on my wish list so if you're interested in ordering anything, please send me your email address as I'll qualify for $20 off my next purchase (which is a standard offer on their site and in no way related to this post) and I'm sure they'll be an added bonus for you too!